Ryan Keith - Owner

Ryan officially founded Northeast Heat Pumps in 2011. He takes pride in serving customers and sharing his knowledge and enthusiasm for heat pumps. He believes that the cornerstone of an energy-efficient home is the heat pump. His extensive experience in the construction business as well as being a Code Enforcement Officer makes him extremely knowledgeable when it comes to home efficiency.  In Ryan's spare time you can find him enjoying the outdoors with friends and family. 

Our Office Staff

Sheena- Office Manager

Sheena has been with Northeast Heat Pumps since November 2019. She has over 20 years of customer relations and management experience ranging from small businesses to working with Fortune 500 companies where she quickly takes leadership positions. Sheena is a self taught aspiring photographer and has won several photography awards for her work. In her spare time you can find her with a camera in her hand camping and travelling with her fiance, son and their dogs.

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Melissa- Office Manger         

Melissa joined the team in May 2021. Her background in business ranges from running a small single operator law care company to being a Town Administrator for the Town of Pownal and everything in between. Her knowledge of the business world is extremely vast. She received her Bachelors Degree from the University of Southern Maine in Business Management in 2014. Accompanying that she has 2 Associates Degrees from Southern Maine Community College in Liberal Studies and Business Administration. In her spare time you can find her spending time with her husband and son as well as their two Rottweilers.

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Axel- Director of Operations

Axel is Melissa's son who sometimes makes an appearance in the office. He was born August 2020 and is a little spit fire. He is full of energy and keeps everyone on their toes when he does come to the office. He loves his doggies and playing with anything that makes noise!

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Novalee

This is Novalee or "Nova" for short. She is one of Melissa's Rottweilers. She is the office companion. She is a gentle giant. She was born in February of 2014. Melissa has had her since she was 8 weeks old and she goes everywhere with her. She likes going for car rides and hogging the bed and she takes her job of being big sister very seriously.

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Our Technicians

Chris

Chris is our head technician. He started with Northeast Heat Pumps in 2003 after being a manager for D.L. Geary Brewing. He is a tradesman in all trades. In his spare time you can find him out hiking.

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Brendon

Brendon started with Northeast Heat Pumps in 2018. Before starting with the company he used to install garage doors. Brendon is a "jack of all trades" and in his spare time enjoys a nice cold one and  tinkering on things.

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Jake

Jake came to Northeast Heat Pumps in 2016 after previously being a carpenter. When he isn't running around on an install or going to a cleaning you can find him enjoying some fishing in his spare time.

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Griffin

Griffin officially started working for Northeast Heat Pumps in 2020 but had helped out well before that taking pointers from his dad Chris. Griffin is a new graduate of Greely Institute. Before starting with Northeast Heat Pumps he used to wash dogs or help out anyone who needed an extra hand. He claims he can run faster than Jake however, we have not officially tested the theory. In his spare time you can find Griffin doing good deeds even if it is pointing out someone has they left their keys in the door as he drives by.

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Caleb

Caleb started with Northeast Heat Pumps in 2020. He is another recent Greely graduate. Before starting with Northeast Heat Pumps Caleb used to work on vehicles in an auto body and collision shop. In his spare time during the summer you can find him out swimming and in the winter riding his snowmobile.

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Stephen

 

Stephen came to work for Northeast Heat Pumps in 2020 after working 12 years installing insulation. He has a Lead Safe OSHA 16 certificate and when he is not hard at work you can find him playing basketball, snowboarding, riding his 4 wheeler or having a great time hanging out with his friends and family. 

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Cole

Cole started with Northeast Heat Pumps in late 2020. He has his own established landscape business that he still maintains as a side job. He is a certified Elite Fujitsu installer and has an Electrical helpers license. In his spare time between installing heat pumps and running his landscape business he enjoys producing music, fly fishing with his brother spending time with family and loved ones as well as tinkering on his Duramax.

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Our Salesperson

Ben

Ben started with Northeast Heat Pumps in September of 2020. He is our Sales Representative. If you call to set up a Free In-Home estimate Ben will be the one to come out and do that for you. He has a great bubbly personality everyone loves. Before starting with Northeast Heat Pumps he previously sold dog food and worked for a cable company. In his spare time you can find him enjoying just about any outdoor activity.

Northeast Heat Pumps serves the following counties:

  • Androscoggin
  • Cumberland*
  • Kennebec*
  • Lincoln*
  • Sagadahoc*
  • York*

*RESTRICTIONS DO APPLY. PLEASE CONTACT US TO MAKE SURE WE SERVICE YOUR AREA.

Client Testimonials

  • Just a quick not to update you on how the heat pump is satisfying the heating requirements of our home (cape, 1900 sqft). When outside temps drop under 15 degrees F, the heat pump maintains between 45-50 degrees inside temp, regardless of how cold it gets outside.

    Tim and Cindy H., Sabattus, ME
  • Thank you so much Ryan! I have tried the heat pump to cool the house and it works beautifully. I look forward to not being cold this winter, thanks to you! Know that I will surely recommend you to my friends. Pilar T.

    Pilar T., Brunswick, ME
  • How absolutely wonderful!!!!!!!! Thank you so much. Yes, "Hal" is doing well now. A carport is fine, as long as one wall is open. "He" makes such a difference in how I feel about winter--such a luxury after years and years of the labor of wood!!!

    Nola, Harpswell, ME
  • All data collected to date shows positive results on both our heating system and the Hot Water system. Last week I fired up the cooling unit and it works great. Thanks for the info. Enjoy your summer. Bob

    Robert E., Cumberland, Maine
  • Thank you for making for making the installation such a fun experience. I appreciate being able to watch. You and the boys are great examples of a tight crew that works efficiently but easily together.

    Jim D., Yarmouth, Maine
  • Hey Ryan! So I wanted to report in on how much we LOVE OUR HEAT PUMP! I've been recommending you to everyone I can, and also I dragged my neighbor in to see it because I think she could use the switch :) Best, Amanda C.

  • 17 below here last night (on my thermometer) and the house was 68 this morning. Not using the pellet stove at all except for a half hour on occasion.

    Cal S., Gray, Maine
  • "These guys arrived on time and surveyed where the units were to be installed. They went right to work as a team. Jake and his team are meticulous and cheerful. They checked in as the installation progressed. The installation took about 4.5 hours. They even cleaned up as they went along."

  • "Thanks to the staff who answered my questions about an older heat pump which stopped working and to the staff who figured out the problem and fixed the heat pump!"

  • "Staff were knowledgeable, courteous and friendly. I am impressed how they all work together for a quick, clean installation."

  • "The entire crew was great --- they were clean, efficient, knowledgable and kind to our dog Winston. He was convinced they were all here to see him!

  • "Just had my heat pumps cleaned, excellent service, left no mess behind and answered my questions"

  • "I am very pleased with the service of the team of individuals that installed our heat pump. They were polite, professional and very informative and answered our questions.So happy for the demonstration how to use the remote. We have heat! Would recommend Northeast Heat Pumps to everyone.

    Linda, Topsham, Maine
  • "The crew that came to our house were incredible - efficient, polite, thoughtful, knowledgeable, patient and a pleasure to interact with."