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Your local heat pump installation and service company!


Owner, Founder & Best Boss Around

Ryan officially founded Northeast Heat Pumps in 2011. He takes pride in serving customers and sharing his knowledge and enthusiasm for heat pumps. He believes that the corner stone of any energy-efficient home is the heat pump. His extensive experience in the construction business as well as being a Code Enforcement Officer makes him extremely knowledgeable when it comes to home efficiency. In Ryan's spare time you can find him enjoying outdoors with his friends and family.

Office Manager

Sheena has been with Northeast Heat Pumps since November 2019. She has over 20 years of customer relations and management experience ranging from small businesses to working with Fortune 500 companies where she quickly takes leadership positions. Sheena is a self- taught aspiring photographer and has won several photography awards for her work. In her spare time you can find her with a camera in her hand camping and traveling with her fiancé, son and their dogs.

Office Manager

Melissa joined the team in May of 2021. Her background in business ranges from running a small operator lawn care company to being a Town Administrator working for the Town of Pownal and everything in between. Her knowledge of the business world is extremely vast. She received her Bachelor's Degree from the University of Southern Maine in Business Management in 2014. Accompanying that she has two Associated Degree from Southern Maine Community College in Liberal Studies and Business Administration. In her spare time you can find her spending time with her husband and son as well as their Rottweiler.

Customer Service Representative

Molly started with Northeast Heat Pumps in September of 2021. She came to us with over 10 years of customer service experience in a range of different fields including in Municipal Government with Melissa for the Town of Pownal. When she isn't carting her son to and from all his sporting and school events, she enjoys solitary time reading a good book or taking long scenic walks.

Director of Operations

Axel is Melissa's son who sometimes makes an appearance in the office. He was born in August 2020 and is a little spit fire. He is full of energy and keeps everyone on their toes when he does come to
the office. He loves his doggy and playing
with anything that makes noise!

Novalee "Nova"
Office Greeter

This is Novalee or "Nova" for short. She is Melissa's Rottweiler. She is the office greeter. She is a gentle giant. She was born in February 2014. Melissa has had her since she was 8 weeks old and had been attached to her mommas hip ever since. She has had other jobs as an office greeter when she would accompany Melissa to work at the Town Office where she quickly earned a reputation as being the "therapy dog" her biggest achievement being holding the floor down while she slept all day. She loved being included in EVERYTHING, and she is a serious bed hog. On her down time you will find her sleeping or taking her job as a big sister very seriously.

Head Technician

Chris is our head technician. He started with Northeast Heat Pumps in 2003 after being a manager for D.L. Geary Brewing. He is a tradesman in all trades. In his spare time you can find him out hiking.


Brendon started with Northeast Heat Pumps in 2018. Before starting with the company, he used to install garage doors. Brendon is a "jack of all trades" and in his spare time enjoys a nice cold one and tinkering on things.


Jake came to Northeast Heat Pumps in 2016 after previously being a carpenter. When he isn't running around on an install or going to a cleaning you can find him enjoying some fishing in his spare time.


Caleb started with Northeast Heat Pumps in 2020. He is another recent Greely graduate. Before starting with Northeast Heat Pumps Caleb used to work on vehicles in an auto body and collision shop. In his spare time during the summer, you can find him out swimming and, in the winter, riding his snowmobile.


Northeast Heat Pumps serves the following counties:

  • Androscoggin
  • Cumberland*
  • Kennebec*
  • Lincoln*
  • Sagadahoc*
  • York*


Client Testimonials

  • Just a quick not to update you on how the heat pump is satisfying the heating requirements of our home (cape, 1900 sqft). When outside temps drop under 15 degrees F, the heat pump maintains between 45-50 degrees inside temp, regardless of how cold it gets outside.

    Tim and Cindy H., Sabattus, ME
  • Thank you so much Ryan! I have tried the heat pump to cool the house and it works beautifully. I look forward to not being cold this winter, thanks to you! Know that I will surely recommend you to my friends. Pilar T.

    Pilar T., Brunswick, ME
  • How absolutely wonderful!!!!!!!! Thank you so much. Yes, "Hal" is doing well now. A carport is fine, as long as one wall is open. "He" makes such a difference in how I feel about winter--such a luxury after years and years of the labor of wood!!!

    Nola, Harpswell, ME
  • All data collected to date shows positive results on both our heating system and the Hot Water system. Last week I fired up the cooling unit and it works great. Thanks for the info. Enjoy your summer. Bob

    Robert E., Cumberland, Maine
  • Thank you for making for making the installation such a fun experience. I appreciate being able to watch. You and the boys are great examples of a tight crew that works efficiently but easily together.

    Jim D., Yarmouth, Maine
  • Hey Ryan! So I wanted to report in on how much we LOVE OUR HEAT PUMP! I've been recommending you to everyone I can, and also I dragged my neighbor in to see it because I think she could use the switch :) Best, Amanda C.

  • 17 below here last night (on my thermometer) and the house was 68 this morning. Not using the pellet stove at all except for a half hour on occasion.

    Cal S., Gray, Maine
  • "These guys arrived on time and surveyed where the units were to be installed. They went right to work as a team. Jake and his team are meticulous and cheerful. They checked in as the installation progressed. The installation took about 4.5 hours. They even cleaned up as they went along."

  • "Thanks to the staff who answered my questions about an older heat pump which stopped working and to the staff who figured out the problem and fixed the heat pump!"

  • "Staff were knowledgeable, courteous and friendly. I am impressed how they all work together for a quick, clean installation."

  • "The entire crew was great --- they were clean, efficient, knowledgable and kind to our dog Winston. He was convinced they were all here to see him!

  • "Just had my heat pumps cleaned, excellent service, left no mess behind and answered my questions"

  • "I am very pleased with the service of the team of individuals that installed our heat pump. They were polite, professional and very informative and answered our questions.So happy for the demonstration how to use the remote. We have heat! Would recommend Northeast Heat Pumps to everyone.

    Linda, Topsham, Maine
  • "The crew that came to our house were incredible - efficient, polite, thoughtful, knowledgeable, patient and a pleasure to interact with."