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Your local heat pump installation and service company!

What is a Heat Pump?
Heat Pump on Side of House Exterior

A heat pump is a heating and air conditioning system comprised of an outside condenser and an inside evaporator, which alternately takes the hot or cold air from the outside and transfers it to the inside (or vice-versa, depending on which mode the unit is on-heating or cooling).

How do they work?
Illustration showing how heat pumps can condition air for both cooling and heating

The heat pump contains a very cold refrigerant liquid in the outside condenser (-40 degrees Farenheit) that absorbs heat molecules from the outside air and transfers them through the inside unit. Imagine we have a shoe box that is -20 F inside, it is 100 cubic inches and has 20 heat molecules evenly spaced out. If we were able to extract the same twenty heat molecules and place them in a smaller space the tempature would rise because the molecules would be closer together. The same would be true if we were to close the sides of the shoe box in. These systems, by way of absorption, move the abundant heat molecules from the outside air to the small-in-comparison homes we live in.

How much do they cost?

The price of each unit fluctuates and there is a wide range of products so pricing varies as well.  All quotes we do include the labor and materials required to install the unit.  Depending on the size of the home, its heating requirements, layout and floor plan, and any existing installation, additional units may be required to optimize heat usage and savings.  One of the many advantages of installing a heat pump system in your home is that should you need multiple units, installation can occur in stages, one unit at a time, to take the sting out of the cost of installing multiple units at one time.  

Efficiency Maine is now offering rebates through the Home Energy Savings Program on the installation of eligible high efficiency ductless heat pumps.  Some models are eligible for rebates ranging from $500.00 to $750.00.

Will a Heat Pump look ugly inside my home?
Wall-Mount Heat Pump Above Lamp

A heat pump can easily blend into the interior of your home. We will work with you to make sure that we place the interior evaporator where it works best for air flow and appearance.

Is the Outside Condenser unit ugly and obtrusive?
Another sleek, modern looking heat pump outside a house

The condenser on this home can be found in the lower left corner of the back of the house. We work with the property owners to place the condenser in an area that meets the operational requirements and appeals to the owner as well.

How loud are Heat Pumps?
Infographic chart indicating that heat pumps make noise equivalent to a person's whisper

The Fujitsu heat pumps we install run at approximately 45 decibels, equivalent to a person's whisper. You will likely not notice your heat pump any more than you would your refrigerator when it cycles.

What if I have more technical questions?
Shot of Living Room with Fujitsu Heat Pump on Wall

You are welcome to download the Fujitsu brochure here

or you can contact us for more information!


What is the Cost Comparison for Home Heating

To better compare the cost for home heating please visit the link below for Efficiency Maine's cost comparison.

Do heat pumps work in cold weather?

Yes. All models that Northeast Heat Pumps install continue to operate in any Maine weather including cold weather. Some models are equipped to operated as low as -15 degrees F.



Schedule Service

Check the box if you would like to receive call/text reminders of your upcoming appointment.

Northeast Heat Pumps serves the following counties:

  • Androscoggin
  • Cumberland*
  • Kennebec*
  • Lincoln*
  • Sagadahoc*
  • York*


Client Testimonials

  • Just a quick not to update you on how the heat pump is satisfying the heating requirements of our home (cape, 1900 sqft). When outside temps drop under 15 degrees F, the heat pump maintains between 45-50 degrees inside temp, regardless of how cold it gets outside.

    Tim and Cindy H., Sabattus, ME
  • Thank you so much Ryan! I have tried the heat pump to cool the house and it works beautifully. I look forward to not being cold this winter, thanks to you! Know that I will surely recommend you to my friends. Pilar T.

    Pilar T., Brunswick, ME
  • How absolutely wonderful!!!!!!!! Thank you so much. Yes, "Hal" is doing well now. A carport is fine, as long as one wall is open. "He" makes such a difference in how I feel about winter--such a luxury after years and years of the labor of wood!!!

    Nola, Harpswell, ME
  • All data collected to date shows positive results on both our heating system and the Hot Water system. Last week I fired up the cooling unit and it works great. Thanks for the info. Enjoy your summer. Bob

    Robert E., Cumberland, Maine
  • Thank you for making for making the installation such a fun experience. I appreciate being able to watch. You and the boys are great examples of a tight crew that works efficiently but easily together.

    Jim D., Yarmouth, Maine
  • Hey Ryan! So I wanted to report in on how much we LOVE OUR HEAT PUMP! I've been recommending you to everyone I can, and also I dragged my neighbor in to see it because I think she could use the switch :) Best, Amanda C.

  • 17 below here last night (on my thermometer) and the house was 68 this morning. Not using the pellet stove at all except for a half hour on occasion.

    Cal S., Gray, Maine
  • "These guys arrived on time and surveyed where the units were to be installed. They went right to work as a team. Jake and his team are meticulous and cheerful. They checked in as the installation progressed. The installation took about 4.5 hours. They even cleaned up as they went along."

  • "Thanks to the staff who answered my questions about an older heat pump which stopped working and to the staff who figured out the problem and fixed the heat pump!"

  • "Staff were knowledgeable, courteous and friendly. I am impressed how they all work together for a quick, clean installation."

  • "The entire crew was great --- they were clean, efficient, knowledgable and kind to our dog Winston. He was convinced they were all here to see him!

  • "Just had my heat pumps cleaned, excellent service, left no mess behind and answered my questions"

  • "I am very pleased with the service of the team of individuals that installed our heat pump. They were polite, professional and very informative and answered our questions.So happy for the demonstration how to use the remote. We have heat! Would recommend Northeast Heat Pumps to everyone.

    Linda, Topsham, Maine
  • "The crew that came to our house were incredible - efficient, polite, thoughtful, knowledgeable, patient and a pleasure to interact with."